Compatible with 802.11b/g/n wireless protocol and supports WEP, WPA & WPA2 encryption
Remote view and recording anywhere anytime through PC, phone and tablet
Accessible with 1 antenna, 1 network cable, 1 manual, 1 CD and screws besides the camera and 1-year HooToo warranty
|Night Vision||24 IR Illuminators for Night Vision|
|Support Platform||Internet Explorer (64bit IE Excluded), Safari, Firefox, Google Chrome, etc|
1. There are two kinds of password for the camera. One is empty which is the webpage signin password and will be required after you open the camera via IP Camera Tool.
The other one is 000000 which is used for the P2P software such as IPCam Client and MyCam Pro.
If are not able to change the password for admin from the web setting page, please update the web UI firmware IP210P_WEB UI_30_10_1_105_1223 from the below link first.
And please make sure the power adapter is connected well during resetting. Thanks.
1. Could not get any Wi-Fi SSID from the software?
If you could not search any Wi-Fi signal through the software IPCamClient or MyCam Pro, please try to set up the wireless connection from the web setting page.
For the wireless connection, you are suggested to download IP Camera Tool for your Windows PC and then open the camera via the browser.
Then you will be able to search the Wi-Fi SSID from setting page like the attached picture.
If there is still no Wi-Fi SSID searched, please double check whether the Wi-Fi antenna is connected well and the camera should be near the router.
By the way, please make sure the camera's IP address is fixed and DHCP is disabled like the attached picture.
You can reset the camera to factory setting from the web setting page or manually like the below if it still does not work. Thanks.
Please find a pin and press the reset button for about 1 minute until the camera's head rotate and make sure the power adapter is connected well during resetting.
2. Could not access Wi-Fi after filling in the Wi-Fi password and unplug the network cable?
First, please make sure that there is no special character from the Wi-Fi SSID and password.Then Second, please open your router's webpage and make sure the Mac filter is disabled. And then please try to adjust the Wi-Fi encryption to WEP or WPA2.
To make the recording for the camera, please fix the recording path in advance from IE brwoser after you open the camera via IP Camera Tool.
If the recording path could not be saved, please clear your IE browser data and reset the IE browser to have a try from the below path.
Tools- Internet Option - Advanced - Reset IE browser
Tools- Internet Option - General - Clear Browser Data
What you can do if camera could not be searched from all the software after you connect it to router via network cable?
Please check the status of the ethernet indicator LED and inform us whether one of them is blinking and the other one is solid. If not, please inform us whether the camera rorate and find another 5V 2A power adapter to test whether it is the power issue.
And please take the camera to other network to set up since it might not be compatible with your own network.
Please reset the camera to factory setting if it still does not work.
How to reset the camera to factory setting?
To reset the camera to factory setting manually, please find a pin and press the reset button for about 1 minute until the camera's head rotate and make sure the power adapter is connected well during resetting.
If you intend to reset the camera to factory setting through the web setting page, please check the below picture.
Mobile Phone View
For the mobile APP, you could search and download MyCam Pro or P2PCamLive from Google Play or Apple Store.
And you could also scan the QR code from the below page to download MyCam Pro.
How to set up the remote view for the camera?
Since the camera support P2P, you do not need to set up the DDNS connection and port forwarding like the MJPEG camera. You will be able to view the camera through the P2P Software such as IPCamClient from Windows PC and MyCam Pro.
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