•    Sometimes we offer free shipping to some products and/or some countries.

•    The International (worldwide) shipping fee is a flat rate of $10.99 regardless of size, weight, and amount (except LCD SCREEN PANEL, the shipping fee is $19.99).

More details in: http://www.hootoo.com/shippinginfo.html

All orders are typically shipped out within 24-48 hours (excluding weekends).  You will typically receive the part you ordered within 3-7 days depending on your geographic location and stock availability.   To inquire about the status of your order, please login to your account, email us at service@hootoo.com, or call us.  If your order is extremely urgent please call us before placing our order and we can try to arrange for speedier processing.

We only ship to the United States and its Minor Outlying Islands and Territories, as well as Canada. We basically ship to all areas covered by the USPS.

We do offer US Mail service to military personnel within USA. To order on our website, put your complete APO in the address field and again put your home state in the state field and zip in the zip fields. For example, APO AE 09330, New York, NY 11722. This will allow our system to find the proper shipping rate and process the order. Note that we may email you a waiver form to sign before shipping out your order.  Why?  Because we have had a 5x the normal rate of damaged LCD Screen claims when shipping to PO Box addresses recently, so this waiver form will show Paypal that the customer (you) has waived the right to compensation should the postal service damage the LCD Screen during shipment.

•    Items are generally shipped out the next business day after your payment has been verified (Sat. & Sun. excluded).

•    In the event that your item is out of stock in our California warehouse, we will contact you with the option of having it shipped from our international warehouses or cancelling the order. Orders shipped to the US & Canada from overseas usually take 3-7 days longer than standard shipping.

More details in: http://www.hootoo.com/shippinginfo.html

If all the items are placed in one order, then the order can NOT be split to be sent to two different addresses. You will need to place two separate orders if you need items to go to different addresses. Also, make sure that the shipping address is on file with your credit card company so there are no problems with placing your order.

Your orders are shipped within 24 hours of placing it. It usually takes 3 – 5 Business Days for customers to receive their orders nationwide. If you do not receive your package within the designated time frame, feel free to contact our Customer Service Department to arrange a re-shipment. Please keep in mind that we are not responsible for the re-shipping fees of packages marked as Undeliverable and Incorrect Address by USPS.

We do ship international.  For shipping cost, use the checkout.  Rates are listed in the last screen before payment. You can also check details in: http://www.hootoo.com/shippinginfo.html . Don't worry, you can preview the shipment cost before having to submit your payment.  With international orders, please allow a few extra days for delivery, especially in countries such as Brazil, Italy, Portugal, France, Canada and others where the customs office is notorious for being slow.