HT-IP210F Indoor Wired / Wireless Network IP Camera Black
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- Q1.How to view the camera from internet(DDNS setup issue)?
Normally, DDNS setup involves several steps as below:
Step 1: From the web interface, change the port number for the camera, change it to a different one such as 8010, 8080, 8081, etc (do not use default setting 80), this can also be done on the program tool "IP camera tool".
Step 2: Port forwarding configuration
- Open your router's admin console by typing the standard IP address for your router into your web browser's URL box. For most routers, this will be either 192.168.0.1. or 192.168.1.1.
- Enter your username and password.
- Go to Port Forwarding or Applications and Gaming tab. Each router will be slightly different, but look for these two options. If you don't see them, try Advanced Settings and look for a Port Forwarding subsection.
- Enter your desired ports (same as your camera) and the IP address for camera. (IP address can be found via IP Camera Tool, i.e. 192.168.x.x)
- Save your setting and restart your router to double check.
Step 3: Once it's set up, you can use the provided DDNS and the port address to access the camera on your browser. (For example,
- Q2.What you can do if the camera could not be searched for the first time?
1. Please make sure that you have disabled all the security software and firewall.
2. Please reset the camera to factory setting.
- Q3.How to set up motion detect record?
Alarm Service Settings
Enter Alarm Service Settings page to configure Motion Detection function.
Motion Detect Armed
If enable Motion Detect Armed, it will record and make a sound of alarm when there is motion detection triggered.
After enable motion detect armed, if there is motion triggered, the Alarm Status will turn to Motion Detect Alarm.
Motion Detect Sensibility
You can choose level 1-10; level 10 means the most sensitive, 1 means the least of all.
Motion Detect Record:
Motion Detect Record Path Settings (local storage)
Here you can set record path and alarm record path for the camera.
Record Path: Here you can set the manually record path. Click, then start manually record, the record file will be saved to the specified path here set.
Alarm Record Path: Here you can set the alarm record path. When the motion triggered, and record enable, it will start alarm record automatically, the record file will be saved to the specified path here set.
NOTE: If you couldn’t set the path here in Windows 7 or Vista, please do it as below:
Windows7 or Vista’s security level is higher than Windows XP/2000, for “Path Settings”
1. User could add the Device IP address to the IE’s ‘Trusted sites’ firstly. The step is:
“IE browser→Tool→Internet Proper→Security→Trusted sites→Sites→Add”.
2.You can also run the IE as administrator, input the IP address of the camera manually.
FTP Service Settings (save motion detect file to external storage)
Set the FTP Service, you can upload images to your FTP server when motion detection triggered.
- If your FTP server is set up in LAN. You can set as Figure 9.3
- If you have a FTP server can be accessed from internet. You can set as Figure 9.4
FTP Port: Usually the port is 21
FTP Upload Folder: Make sure that the folder you plan to store images exists. For camera couldn’t create the folder itself. Also, the folder must be erasable.
FTP Mode: It supports standard (POST) mode and passive (PASV) mode
Upload Image Now: It will upload images when you selected it. Here Upload Interval refers to the time between the current image and the next image.
NOTE: Here upload image now means it can upload images freely, no need alarm triggered. Click Submit after these settings. Then click Test. You will see the following picture.
If it prompts error information as follows.
1) Can not connect to the server. Please check FTP Server is correct or not.
2) Network Error. Please try later.
3) Server Error.
4) Incorrect user or password. Please check the username and password is correct or not.
5) Can not access the folder. Please be sure the folder exists and your account is authorized
6) Error in PASV mode. Please be sure the server support PASV mode
7) Error in PORT mode. PASV mode should be selected if the device is behind a NAT
8) Can not upload file. Please be sure your account is authorized
Please check if parameters you filled in are correct or not. The format of image is like 000DC5D008FA (IPCAM) _0_20101115152525_25.jpg
Please check if your FTP server supports this format of file name
- Q4.Why IE crashes?
1.Internet Explorer freezes up or crashes upon loading the IP Camera interface
A.1. If you encounter difficulties (freeze-up or crash, etc) when accessing the camera using Internet Explorer (v8.0 or later) try enabling IE's Compatibility Mode (see the image below) and follow these steps:
a. Either click the compatibility view button that is located directly to the right of the address bar
b. Or, select the Tools menu, click to select the option Compatibility View (press the ALT key to access the Tools menu if it is not displayed)
2.No Image: The camera's web page opens but only the controls are displayed and the camera view remains black. Sometimes a message "Disconnected by user" appears.
A.1. This commonly occurs with this kind of AX controls. By default, Internet Explorer security settings prevent unsigned ActiveX controls from being used. You need to enable the option "Download unsigned ActiveX controls" under the security properties of IE. For increased security, add the camera url in the Trusted Sites and change this security parameter only for this zone.
Open Internet Explorer.
Click the Tools menu, and then click Internet Options.
On the Security tab, click the Custom level button.
Scroll down the Security Settings list until you see ActiveX controls and plug-ins.
For Automatic prompting for ActiveX controls, click Enable.
Scroll down to Download signed ActiveX controls and click Enable or Prompt.
Scroll down to Run ActiveX controls and plug-ins and click Enable or Prompt.
Scroll down to Script ActiveX controls marked safe for scripting and click Enable or Prompt.
Click OK, and then click OK again until you return to the browser.
Direct your browser to the camera web page, and click OK/Install when prompted. As soon as your computer finishes downloading and installing the ActiveX remote viewing software, you should see video streaming from the system. If you only see a black area, with numbers, click your browser's refresh button or press F5 on your keyboard.
- Q5.How to use NO-IP DDNS?
The first place ,you need a prerequisite is that you have an account and workspace setup at http://www.no-ip.com/
You will be able to get your DDNS Host .no-ip.org
The next place .
- Login the camera:
Click “Network”>”DDNS Service Settings”.
- Choose the DDNS, there are 2 options:
Manufacturer’s DDNS: This domain is provided by manufacturer.
Third Party DDNS: This domain is provided by the 3rd party, such as Dyndns, Oray, 3322 etc.
If ddns service not display no-ip . you need to update the web ui .
And then submit it . the IPCAMERA will be reboot automatically.
Please Cope from the http://guohailin5201314.no-ip.org:201
will show in the main window , stating that the ipcamera was successfully.
802.11b/g Wireless with WEP/WPA/WPA2 security
Horizontal --320°, Vertical --120°