We are always running promotions on our website. Subscribers to our email lists will receive products at a discounted price from our wekly promotion. And you would get more discounts if placing more orders in hootoo.com.
I can place an order without needing register for an account?
Yes, we allow orders without any website registration. Please keep in mind that this means you must enter your information very carefully when placing your order. We have had numerous problems in the past with people misspelling their own email addresses and/or giving us the wrong phone numbers. Then when we need to contact the customer about some problem with a delivery or customs issue, we have no way to communicate with the customer. Please don't let that happen to you!
An account with Hootoo will make your shopping easier! The billing and shipping addresses you have inputted once will be readily available on your next order. You can store other shipping addresses and use it anytime you need it.
Hootoo respects your privacy and takes special care in keeping all your order information confidential. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personal identifiable information. For more information, please read our Privacy Policy (http://www.hootoo.com/privacy.html) statement.
Customer information is used for the sole purpose of fulfilling the order and distributing information that is of direct benefit to our customers. You can be confident that all your information will be kept safe and private.
Yes, Hootoo.com is an American company headquartered in California. Our address and phone numbers are as follows:
Address: 700 Aldo Ave, Santa Clara, CA 95054
If you want to visit us, we welcome you anytime. Please call ahead if you can and keep in mind that we are a WORKING WAREHOUSE. We have no visitor facilities, no cute tour guides, or anything of that sort. You are welcome to be escorted by a member of the sales staff to see our packing and warehouse areas, because we know that some people need to see that a company is "real" before making any big purchasing agreements, and we understand that. Please understand that we will do our best to accommodate any guests, however we are a web based ecommerce company, and that is our primary focus, so we don't spend money on fancy showrooms or meeting facilities.
